Terms of Use
Terms of Use
Pricing Information
All product prices include tax.
Note: Prices are rounded down to the nearest whole number.
Payment Methods
Please select your payment method from the options below:
- Credit Card
- The credit cards currently accepted are VISA, MasterCard, American Express (AMEX), JCB, Diners Club, and their affiliated cards.
Payment will be automatically charged to the account specified by you, in accordance with the terms and conditions of your card issuer.
- Bank Transfer
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Payment must be made in full in advance by bank transfer. Please transfer the total amount to the designated account below within one business day (bank business days) after placing your order.
Your order will be shipped once the payment is confirmed.
(Please note that bank transfer fees are the customer’s responsibility.)- Bank: Sumitomo Mitsui Banking Corporation, Ibaraki Branch
- Account Type: Ordinary Account
- Account Number: 4022496
- Account Holder: UPRISE CO., LTD.
Shipping Fees
Free shipping nationwide.
Shipping Information
Usually, orders are shipped within 1 to 2 business days from the order date or the date the payment is confirmed.
Please note that during consecutive holidays, such as year-end and New Year, shipping may take longer than usual.
Return Policy
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Damaged, defective, or incorrect items
If you receive items that are damaged, defective, or different from your order due to shipping issues, please contact us within 7 days of delivery and return the items to us.
We will promptly inspect and either replace the items or exchange them for correct products. -
Customer’s personal reasons
As our original products are made-to-order, please note that cancellations, returns, or exchanges due to customer preference after the final order confirmation are not accepted.
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Damage or dirt caused by the customer
We regret to inform you that returns or exchanges cannot be accepted for items damaged or soiled after delivery due to customer handling.
Contact
If you have any questions or inquiries
Please feel free to contact us using the form below.
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Tel：06-6195-6316
Fax：06-6195-6318
【Reception hours】8:30～17:30（Closed on Saturdays, Sundays, and public holidays）
- Inquiries via the Web Available 24 hours a day
